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NEW! SVC 200 - Building Partnerships Through Customer Service Excellence
Thursday, November 19, 2009
3:00 p.m. - 7:00 p.m.
MCA Construction Education Institute®, Burr Ridge
Norb Slowikowski
Who should attend:
Service Technicians and Service Managers
Seminar Outline and How You’ll Benefit:
This course will cover customer service skills needed to enhance customer relationships and secure an overall competitive advantage.
Please note that your association may charge for this event. If so, you will be billed. MCA Members attend for free. If you require special accommodations to fully participate, please contact Laurie Leonard at lleonard@mca.org or call the MCA office at 312-384-1220.
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